Shipping policy

Last updated: September 29, 2026

Free shipping on every order

Shipping is free on all Zenoria orders — no minimum purchase, no code needed.

Where we ship

We currently ship to addresses within the United States, including APO/FPO/DPO addresses. We do not ship internationally at this time.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding U.S. public holidays). Orders placed on weekends or holidays are processed the next business day. During peak periods such as the holidays, processing may take slightly longer; we'll let you know if your order is affected.

Delivery time

Once shipped, orders arrive within 5–8 business days. In total, most orders are delivered within 6–11 business days of purchase. Delivery times are estimates and are not guaranteed; carrier delays, weather and other events outside our control can occasionally extend them.

Order tracking

As soon as your order ships, you'll receive a shipping confirmation email with a tracking number. You can also follow your order on our Track Order page.

Address accuracy

Please double-check your shipping address at checkout. If you notice a mistake, email us as soon as possible — we can update the address only before the order ships. We are not responsible for orders delivered to an incorrect address provided at checkout.

Lost, delayed or damaged packages

If your tracking shows no movement for several days, your package is marked delivered but you can't find it, or it arrives damaged, contact us at support@shopzenoria.shop and we'll work with the carrier to resolve it.

Sales tax

Applicable sales tax is calculated at checkout based on your shipping address.

Contact

Zenoria
215 N Market St, Wilmington, DE 19801, United States
Email: support@shopzenoria.shop
Phone: (619) 253-9790
Support hours: Monday to Friday, 9:00 AM – 5:00 PM (Eastern Time), excluding U.S. public holidays